改进护理环节质量检查方法的策略与成效

王秀霞; 陈志云; 董瑞; 刘云

doi:10.13898/j.cnki.issn.1000-2200.2017.12.038

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改进护理环节质量检查方法的策略与成效

王秀霞 , 陈志云 , 董瑞 , 刘云

文章导航 > 蚌埠医学院学报 > 2017, 42 > 12: (1689-1691,1695)

引用本文:

Citation:

改进护理环节质量检查方法的策略与成效

1. 江苏省苏州市广济医院护理部 215000;
2. 江苏省昆山市第四人民医院妇产科, 215300;
3. 商丘医学高等专科学校护理系, 河南商丘 476100;
4. 南京军区南京总医院护理教研室, 江苏南京 210000

作者简介: 王秀霞(1984-),女,硕士,主管护师.

中图分类号: R472

The strategy and effect of improving the nursing link quality inspection method

1. Department of Nursing, Suzhou Guangji Hospital, Suzhou Jiangsu 215000;
2. Department of Gynaecology and Obstetrics, The Fourth People's Hospital of Kunshan, Kunshan Jiangsu 215300;
3. Department of Nursing, Shangqiu Medical College, Shangqiu He'nan 476100;
4. Nursing Teaching and Research Department, General Hospital of Nanjing Military Region, Nanjing Jiangsu 210000, China
CLC number: R472

摘要: 目的：介绍医院改进后的护理环节质量检查方法，并总结其成效。方法：基线调查存在问题，针对问题执行护理环节质量检查方法改革，采用自制《护理环节质量检查方法认可度调查表》《出院病人问卷调查表》，对护士长、护理组长、一线护士、出院病人调查改革后成效。结果：改进环节质量检查方法后，所有护理人员对"体现整体护理理念、落实专科专项指南、对质量检查理解态度"三个项目的认可度，改进前后差异均有统计学意义（P<0.05）；各个层级护理人员对四个项目认可度结果与整体一致；但不同层级护理人员对四个项目认可度两两比较时，存在一定的差异；改进检查方法后，出院病人满意度明显提高（P<0.01）。结论：改进护理环节质量检查方法可提高护理质量和出院病人满意度，该方法具有推广价值。
- 护理质量评价 /
- 检查方法 /
- 策略 /
- 成效
Abstract: Objective:To improve the nursing link quality inspection method,and summarize its effects.Methods:The problem was surveyed according to baseline,and the nursing link quality inspection method was improved in view of the problem.The reforming effects in head nurse,nurse group leader,first-line nurse and discharge patient were investigated using self-made "the questionnaire of nursing link quality inspection method recognition" and "the satisfaction of discharged patients questionnaire".Results:The differences of the recognition degrees of "reflecting the overall nursing concept,implementing special guideline and understanding of quality inspection" in all nurses between before and after improving link quality inspection method were statistically significant(P<0.05).The recognition degrees of four items in various levels of nursing staff was consistent with the overall project.The results of pairwise comparison of four items recognition degrees were various.After improving the inspection method,the satisfaction of discharged patients significantly increased(P<0.01).Conclusions:Improving nursing link quality inspection method can improve the quality of nursing and satisfaction of discharged patients,which is worthy of popularization.
- nursing quality evaluation /
- checking method /
- strategy /
- effect

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改进护理环节质量检查方法的策略与成效

作者简介: 王秀霞(1984-),女,硕士,主管护师.

1. 江苏省苏州市广济医院护理部 215000;
2. 江苏省昆山市第四人民医院妇产科, 215300;
3. 商丘医学高等专科学校护理系, 河南商丘 476100;
4. 南京军区南京总医院护理教研室, 江苏南京 210000

收稿日期: 2015-11-02

关键词:

摘要: 目的：介绍医院改进后的护理环节质量检查方法，并总结其成效。方法：基线调查存在问题，针对问题执行护理环节质量检查方法改革，采用自制《护理环节质量检查方法认可度调查表》《出院病人问卷调查表》，对护士长、护理组长、一线护士、出院病人调查改革后成效。结果：改进环节质量检查方法后，所有护理人员对"体现整体护理理念、落实专科专项指南、对质量检查理解态度"三个项目的认可度，改进前后差异均有统计学意义（P<0.05）；各个层级护理人员对四个项目认可度结果与整体一致；但不同层级护理人员对四个项目认可度两两比较时，存在一定的差异；改进检查方法后，出院病人满意度明显提高（P<0.01）。结论：改进护理环节质量检查方法可提高护理质量和出院病人满意度，该方法具有推广价值。

English Abstract

The strategy and effect of improving the nursing link quality inspection method

1. Department of Nursing, Suzhou Guangji Hospital, Suzhou Jiangsu 215000;
2. Department of Gynaecology and Obstetrics, The Fourth People's Hospital of Kunshan, Kunshan Jiangsu 215300;
3. Department of Nursing, Shangqiu Medical College, Shangqiu He'nan 476100;
4. Nursing Teaching and Research Department, General Hospital of Nanjing Military Region, Nanjing Jiangsu 210000, China

Received Date: 2015-11-02

Abstract: Objective:To improve the nursing link quality inspection method,and summarize its effects.Methods:The problem was surveyed according to baseline,and the nursing link quality inspection method was improved in view of the problem.The reforming effects in head nurse,nurse group leader,first-line nurse and discharge patient were investigated using self-made "the questionnaire of nursing link quality inspection method recognition" and "the satisfaction of discharged patients questionnaire".Results:The differences of the recognition degrees of "reflecting the overall nursing concept,implementing special guideline and understanding of quality inspection" in all nurses between before and after improving link quality inspection method were statistically significant(P<0.05).The recognition degrees of four items in various levels of nursing staff was consistent with the overall project.The results of pairwise comparison of four items recognition degrees were various.After improving the inspection method,the satisfaction of discharged patients significantly increased(P<0.01).Conclusions:Improving nursing link quality inspection method can improve the quality of nursing and satisfaction of discharged patients,which is worthy of popularization.